You should call Sydney Flood Restoration weather it's a day or night time, weather it's a small or large area damage, to begin the cleanup ASAP and minimize the extent of damage to your property and content. Regardless of whether we work with your insurance company, or if insurance coverage is not available to cover the loss, it is up to you, the individual property owners, to take "reasonable and prudent steps to protect and secure the property from further damage".

This depends on the problem. First you should try to find and eliminate the water source by calling the appropriate service company to fix the problem to prevent any additional damage to your home. If this is a ruptured pipe or hot water heater problem, you may need to contact a licensed plumber to stop the leak. If it is a problem with your power or any other area of the property, you will need to call appropriate service provider to fix the problem.

In the mean time you should call your insurance provider to report the claim. Sydney Flood Restoration P/L can then deal directly with your insurance adjuster and send your bill to your insurance company direct, with your authorization. In most cases you will be covered by your insurance however you should talk with them about your policy.